USDA Certified Organic, Fair-Trade Certified, and delicious.
Privacy Policy Statement

PRIVACY POLICY SUMMARY

• We DO NOT share personally-identifiable information with third parties except as necessary to provide you with the product or service you have requested.
• We DO NOT share aggregated (summarized, non-personally identifiable) information with third parties.
• Access to personally-identifiable information is restricted to only those personnel needed to fulfill your requests and maintain your account.
• We use cookies for certain website functions, but their use is optional.
• We and/or our vendors use SSL-encrypted communications to help protect your personally-identifiable information.

DETAILED POLICY

This privacy statement covers the site www.thehealthybean.com. As the owners of this web site, we at The Healthy Bean, Inc. want to demonstrate our commitment to our users’ and customers' privacy. Because of this, we have created this Privacy Policy Statement to notify you of:

1. What personally identifiable information The Healthy Bean collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How The Healthy Bean uses the information.
5. With whom The Healthy Bean may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What measures The Healthy Bean takes to protect the information under its control.
8. How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact us by email via our website:

http://www.thehealthybean.com/contact/index.html

Or contact us via postal mail:

The Healthy Bean, Inc.
ATTN: Vee Cristobal
11620 Wilshire Boulevard, Suite 850
Los Angeles, CA 90025

Information Collection & Use

REGISTRATION

In order to use some portions of this Web site, you must first complete a registration form and/or create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

You may have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

When you submit registration infomation that includes an email address, we will send a confirmation email to that address. In order for us to send any further email to that address, you are required to click a confirmation link or reply to a special confirmation address found in the email. This process prevents abuse by ensuring that others may not subscribe you to our services or mailings.

When you register, you will receive a "Welcome" message from us via email and/or postal mail. From time to time, we may send you via email or postal mail certain kinds of communications, like Newsletters, Special Offers and Updates, and Service-Related Announcements. Some of these communications, such as Service-Related Announcements or direct communications about your account, may be mandatory, while you may opt not to receive others. See the “Communications from the Site” section of this statement for more information.

The Healthy Bean collects personally identifiable information from our users at several different points on our Web site.

ORDERS

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and in some cases, you may be required to provide financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

When you place an order, you may receive confirmation email(s) or postal mail, and your order may be fulfilled online, or via Postal Mail or other courier. See the “Communications from the Site” section of this statement for more information.

SURVEYS OR CONTESTS

From time to time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), and to send participants an email newsletter.

We may use a third party service provider to conduct these surveys or contests; if we do, that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

USES OF INFORMATION

The Healthy Bean uses the personally-identifiable information you provide to us to create and maintain membership accounts , to fulfill your order(s) for products or services that we provide.

Non-personally identifiable information maye used in aggregate by us to track the success of marketing programs, to better understand who our customers are, and to provide you with the best possible customer service experience.

We do not share non-personally identifiable information with third parties.

Communications from the Site

SPECIAL OFFERS AND UPDATES

If you so choose, we will occasionally send you information on products, services, special offers and promotions. You can sign up for these emails from us on our registration page.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-Out.”

NEWSLETTERS

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

SERVICE-RELATED ANNOUNCEMENTS

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

CUSTOMER SERVICE

Based upon the personally identifiable information you provide us, we will send you an address confirmation email, and/or a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

USER PROFILE

We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We do not tie your personally identifiable information, or your purchasing history, to information in the profile.

We do not share your profile with other third parties, either in personally-identifiable form or aggregate form.

ENHANCEMENT OF PROFILE INFORMATION

We do not purchase marketing data from third parties and add it to our existing user database.

Information Sharing and Disclosure

AGGREGATE INFORMATION (non-personally identifiable)

We do not share aggregated demographic information about our user base with our partners and advertisers.

We do not link aggregate user data with personally identifiable information.

PERSONALLY IDENTIFIABLE INFORMATION

We DO NOT Share Personally Identifiable Information with Third Parties, except as noted below.

AGENTS

We may use an outside shipping company to fulfill orders, and, in certain cases, a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

SERVICE PROVIDERS

We use other third parties such as 2checkout.com. to provide card processing services via our site. When you sign up for a membership account or make a purchase, we will share as little information as necessary for the third party to provide that service. Access to your personal information is limited to only those personnel at these third parties who need access in order to maintain your account and fulfill your requests.

These third parties are prohibited from using your personally identifiable information for any other purpose.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

CHOICE/OPT-OUT

We provide you the opportunity to ‘opt out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you are already subscribed and you no longer wish to receive our newsletter and/or promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication, or contact us by email via the web form at:

http://www.thehealthybean.com/contact/index.html

Or you may contact us at this address to opt out:

The Healthy Bean, Inc.
ATTN: Privacy Officer
11620 Wilshire Boulevard, Suite 850
Los Angeles, CA 90025

LOG FILES

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information, except to help secure your information and prevent fraud. For example, credit card orders are also associated with logged IP addresses for fraud prevention.

COOKIES

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. For more information on cookies, follow this link: http://en.wikipedia.org/wiki/HTTP_cookie

We may set a persistent cookie to store your navigation and site layout preferences, so you don’t have to enter them more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

To help you keep your account secure, we DO NOT store your login, password, or other personally-identifiable information in cookies.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

CLEAR GIFTS (Web Beacons/Web Bugs)

We do not employ a software technology called "clear gifs" (a.k.a. Web Beacons/Web Bugs).

We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications with our users. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

THIRD PARTY ADVERTISERS

We do not include third-party ads on this website.

LINKS TO OTHER SITES

This Web site contains links to other sites that are not owned or controlled by The Healthy Bean. Please be aware that we, The Healthy Bean, Inc., are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

BULLETIN BOARDS/CHAT ROOMS

If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page, or by emailing us via the form at http://www.thehealthybean.com/contact/index.html or by contacting us by telephone or postal mail at the contact information listed below.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link: http://en.wikipedia.org/wiki/Transport_Layer_Security.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email to us via the contact form at http://www.thehealthybean.com/contact/index.html .

BUSINESS TRANSITIONS

In the event the Healthy Bean, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email, a prominent notice placed on our Web site for 30 days, and, if possble, postal mail of any such change in ownership or control of your personal information.

CHANGES IN THIS PRIVACY STATEMENT

If we find it necessary to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, please contact us by email via the web form at:

http://www.thehealthybean.com/contact/index.html

Or contact us via postal mail:

The Healthy Bean, Inc.
ATTN: Privacy Officer
11620 Wilshire Boulevard, Suite 850
Los Angeles, CA 90025

 

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